Frequently Asked Questions
Everything you need to know about shopping with Monroe.
What is Monroe's shipping policy?
We offer standard shipping worldwide. Domestic orders typically arrive within 3-5 business days, while international shipping may take 7-14 business days depending on the destination.
How do I process a return or exchange?
If you are not perfectly satisfied, you may return your items within 30 days of delivery. Items must be in their original condition with all tags attached. Please visit our Returns Portal to start the process.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our style consultants for advice.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options such as Klarna and Afterpay.
Are your materials sustainably sourced?
At Monroe, we are committed to ethical fashion. We prioritize organic cotton, recycled polyester, and working with factories that ensure fair wages and safe working conditions.
Can I track my order in real-time?
Yes. Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress until it reaches your door.